How soon will my account be activated?
We know that you want to get started with your account right away, that is why we offer instant account activation. As soon as you signup, your account is activated and details are emailed to you within seconds. Other hosting companys cannot match our instant account activation!
Do you offer a money back guarantee?
We not only offer a money back guarantee, we offer the best money back guarantee found anywhere. We are so confident in the service we provide, we offer a 30 day, unconditional, money back guarantee. If our service is not everything you expected and more, we will refund 100% of your subscription price and setup fees. Signup with absolutely no risk!
Do your servers have battery backups and generators?
Each server is protected by a uninterruptible power supply system. In the rare case of a power outage, auto-start generators will take over and supply all necessary power to the servers. This system assures your website is always up and running, regardless of power conditions.
What kind of servers do you use?
We utilize dual xeon 2.4ghz servers with hyperthreading technology (making 4 cpus). Each server is outfitted with at least 1000-2000 MB of RAM and high performance 10,000 RPM SCSI hard drives. With 9.6ghz of processing power, your website will run at lighting fast speeds.
Do you maintain website backups?
We maintain full account backups. This includes all files, email accounts, and data bases. In the rare event of a hard drive failure, we can instantly restore your entire account. While hard drives rarely fail, we prepare for the worst, which assures your hard work is never lost.
Can I upgrade my plan at a later date?
We offer the flexibility of allowing clients to upgrade plans at anytime. The cost of upgrading will be pro-rated and you will never be charged any additional fees. This way, your account can meet the demands of your website, as it expands and or increases traffic.
Can you host international domains?
We can host any domain, of any country. Thats right, we can host any and all domain names. Yes, this includes domains with any and all TLD's. If you do not know what a TLD is, an example would be the ".com" or ".net" part of a domain name. There's not a domain that we can't host!
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